Rocare Building Services was appointed to deliver a fast turnaround improvement project for Costa Coffee. The brief was to install a new coffee counter, create a dedicated internet station for customers, and carry out modifications to existing displays and server areas. The key requirement was to minimise disruption and complete the works quickly, keeping the site trading and customer experience at the forefront.
We supplied and installed a bespoke coffee counter designed to suit Costa Coffee’s operational needs and brand standards. Alongside this, we created a dedicated internet station, providing a comfortable, practical area for customers to work, browse or connect online.
To support smoother service and better use of space, we also modified and reconfigured existing displays and server units, improving functionality and customer flow. The programme was managed tightly, with clear sequencing and coordination to keep the project on track.
The full improvement scheme was completed within four weeks, delivering an upgraded counter area and a new customer internet station with minimal disruption. The refreshed layout improved day to day usability for staff, enhanced the customer experience, and ensured the space was ready for immediate use on time and to a high standard.
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